Annual Report on the Administration of the Access to Information Act 2021-22


Date of Publishing:
November 6, 2022

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Introduction

The Access to Information Act gives Canadian citizens and permanent residents, as well as any person or corporation present in Canada, a right of access to information contained in government records, subject to certain specific and limited exceptions.

Section 94(1) of the Act requires the head of each government institution to prepare an annual report on the administration of the Act within the institution and to submit the report to Parliament. In addition, section 20 of the Service Fees Act requires institutions to report on all statutory fees processed during the reporting period.

This report to Parliament, which is prepared and tabled in accordance with Section 94 of the Access to Information Act, and section 20 of the Service Fees Act, describes the activities of the National Security and Intelligence Review Agency Secretariat in administering these Acts during the period April 1, 2021 to March 31, 2022.

If you require more information or wish to make a request under the Access to Information Act or the Privacy Act, please direct your inquiries to the following:

Access to Information and Privacy Office
National Security and Intelligence Review Agency Secretariat
P.O. Box 2430, Station "D"
Ottawa, Ontario K1P 5W5
Canada

Phone : 1-833-890-0293
Email : ATIP@nsira-ossnr.gc.ca

Who we are

Established in July 2019, NSIRA is an independent agency that reports to Parliament and conducts investigations and reviews of the federal government’s national security and intelligence activities.

The NSIRA Secretariat assists the Review Agency in fulfilling its mandate.

Mandate

NSIRA has a dual mandate to conduct reviews and investigations in relation to Canada’s national security or intelligence activities.

Reviews

NSIRA’s review mandate is broad, as outlined in subsection 8(1) of the National Security and Intelligence Review Agency Act (NSIRA Act). This mandate includes reviewing the activities of both the Canadian Security Intelligence Service (CSIS) and the Communications Security Establishment (CSE), as well as the national security- or intelligence-related activities of any other federal department or agency. This includes, but is not limited to, the national security or intelligence activities of the Royal Canadian Mounted Police (RCMP), the Canada Border Services Agency (CBSA), the Department of National Defence (DND) and Canadian Armed Forces (CAF), Global Affairs Canada (GAC), and the Department of Justice. Further, NSIRA may review any national security or intelligence matters that a minister of the Crown refers to NSIRA.

NSIRA reviews assess whether Canada’s national security and intelligence activities comply with relevant laws, policies, and ministerial directions, and whether they are reasonable and necessary. In conducting its reviews, NSIRA can make any findings or recommendations it considers appropriate.

Investigations

NSIRA is responsible for investigating national security or intelligence-related complaints from members of the public. As outlined in paragraph 8(1)(d) of the NSIRA Act, NSIRA has the mandate to investigate complaints about:

  • any activity of CSIS or of CSE;
  • decisions to deny or revoke certain federal government security clearances;
  • any complaint referred under subsection 45.53(4.1) or 45.67(2.1) of the Royal Canadian Mounted Police Act,
  • reports made under section 19 of the Citizenship Act, and
  • matters referred under section 45 of the Canadian Human Rights Act.

Access to Information and Privacy Office

NSIRA’s ATIP Office is accountable for the development and implementation of effective policies, guidelines, systems, and procedures to ensure that the NSIRA Secretariat meets its responsibilities under the Access to Information Act and the Privacy Act.

For the reporting period, the NSIRA ATIP office consisted of:

  • 1 full-time ATIP Coordinator
  • 1 part-time ATIP Consultant
  • 1 full-time Senior Director, who managed the ATIP office in addition to fulfilling normal duties as Senior Director of Corporate Services

NSIRA Legal Services supported the ATIP team on an as required basis.

The main activities of the ATIP Coordinator included:

  • monitoring compliance with ATIP legislation and relevant procedures and policies;
  • processing requests under both the Access to Information Act and the Privacy Act;
  • developing and maintaining policies, procedures, and guidelines to ensure that the NSIRA Secretariat respected the Access to Information Act and the Privacy Act;
  • maintaining Personal Information Banks and conducting privacy impact assessments.
  • preparing annual reports to Parliament and other statutory reports, as well as other material that might be required by central agencies; and
  • representing the NSIRA Secretariat in dealings with the Treasury Board of Canada Secretariat, the information and privacy commissioners, and other government departments and agencies in matters pertaining to the Access to Information Act and the Privacy Act.

To assist the ATIP Office in meeting its legislative obligations, NSIRA relied on a collaborative internal group of subject matter points of contact from all its branches.

Delegation Order

The Executive Director, as the Head of the National Security and Intelligence Review Agency Secretariat and pursuant to s.95(1) of the ATIA, is responsible for the implementation of the ATIA for NSIRA. Through the most recent NSIRA delegation order, the Executive Director has designated the ATIP Coordinator and ATIP Officer to perform the powers, duties, functions, or administrative tasks pertaining to the ATIA. These functions have limited delegation of authority under the Act and the Privacy Act, in accordance with the delegation of authority instrument approved by the Executive Director in August 2022. The recently amended ATIA delegation orders can be found in Appendix A.

Performance and Statistical Overview

Performance in Processing Access Requests

During the reporting period, the number of access requests received by NSIRA increased by 1300% (14) compared to the previous year (1). The Agency also managed one request that was pending from previous years, bringing the total number of cases to 15. Of these, NSIRA closed 5 requests in 2021-22, and 10 were carried over to the next reporting period.

NSIRA’s responses to many requests required intensive review of complex records, including extensive internal and external consultations. In 2021-22, NSIRA’s on-time response rate decreased to 80% from 100% in the previous reporting year.

Consultations

NSIRA was consulted on 12 requests this fiscal year, compared to 7 in the previous reporting period. NSIRA closed 11 consultations and carried over one into 2022-2023.

Requests Treated Informally

In 2021-2022, NSIRA responded to 7 informal requests for records previously released under the ATIA process. This is an increase from no informal requests in 2020-2021. NSIRA responded to all 7 requests within 30 days of the request.

Complaints and Investigations of Access Requests

Subsection 30(1) of the Act describes how the Office of the Information Commissioner receives and investigates complaints from individuals regarding the processing of requests under the Act. NSIRA received one new complaint during the reporting period and worked closely with the Office of the Information Commissioner to resolve the complaint. This complaint concerned NSIRA’s delay in providing a response to a request before the established legislative deadline. NSIRA’s delay was largely due to extended external consultations; however, the complaint was closed as “well-founded” in 2022-2023 reporting period.

Access to Information Act fees for the Purposes of the Service Fees Act

In accordance with the Interim Directive on the Administration of the ATIA, issued on May 5, 2016, and the changes to the ATIA that came into force on June 21, 2019, NSIRA waived or refunded all fees prescribed by the Act and Regulations during the reporting period.

Training

In 2021–22, the ATIP office provided orientation sessions to new and current employees. In all, 3 separate sessions on access and privacy legislation were provided to 60 employees.

Privacy policies, guidelines, procedures and initiatives

NSIRA did not revise policies, guidelines, or procedures related to the Access to Information Act—or implement new ones—during the reporting period.

Monitoring processing time

Request processing times are monitored through the Access Pro software dashboard. The ATIP Coordinator notifies the Executive Director and suggests a course of action should any legislative timelines for responding to an ATIA request appear to be at risk.

Appendix A: Delegation Order

Access to Information Act Designation Order

The Executive Director of the National Security and Intelligence Review Agency, pursuant to section 95 of the Access to Information Act, hereby designates the persons holding the positions or acting in these positions, set out in the schedule hereto to exercise the powers and perform the duties and functions of the Executive Director of the National Security and Intelligence Review Agency as the head of a government institution under the section of the Access to Information Act set out in the schedule opposite each position.

Privacy Act Designation Order

The Executive Director of the National Security and Intelligence Review Agency, pursuant to section 73 of the Privacy Act*, hereby designates the persons holding the positions or acting in these positions, set out in the schedule hereto to exercise the powers and perform the duties and functions of the Executive Director of the National Security and Intelligence Review Agency as the head of a government institution under the section of the Privacy Act set out in the schedule opposite each position.

Appendix B: 2019-2020 Statistical Report on the Access to Information Act

Name of institution: National Security and Intelligence Review Agency

Reporting period: 2019-04-01 – 2020-03-31

Section 1: Request Under the Access to Information Act

1.1 Number of Requests
Number of Requests
Received during reporting period14
Outstanding from previous reporting period0
Outstanding from more than one reporting period1
Total15
Closed during reporting period5
Carried over to next reporting period10
Carried over within legislated timeline9
Carried over beyond legislated timeline1
1.2 Sources of requests
SourceNumber of Requests
Media4
Academia0
Business (private sector)0
Organization0
Public10
Decline to Identify0
Total14
1.3 Channels of requests
SourceNumber of Requests
Online12
E-mail1
Mail1
In person0
Phone0
Fax0
Total14

Section 2: Informal requests

2.1 Number of informal requests
Number of Requests
Received during reporting period7
Outstanding from previous reporting periods0
Outstanding from more than one reporting period0
Total7
Closed during reporting period7
Carried over to next reporting period0
2.2 Channels of informal requests
SourceNumber of Requests
Online7
E-Mail0
Mail0
In person0
Phone0
Fax0
Total7
2.3 Completion time of informal requests
Completion Time
1 to 15 days16 to 30 Days31 to 60 Days61 to 120 Days121 to 180 Days181 to 365 DaysMore than 365 DaysTotal
07000007
2.4 Pages released informally
Less Than 100 Pages Processed101-500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
0000000000
2.5 Pages re-released informally
Less Than 100 Pages Processed101-500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
712100000000

Section 3: Applications to the Information Commissioner on Declining to Act on Requests

Number of Requests
Outstanding from previous reporting period0
Sent during reporting period0
Total0
Approved by the Information Commissioner during reporting period0
Declined by the Information Commissioner during reporting period0
Withdrawn during reporting period0
Carried over to next reporting period0

Section 4: Requests Closed During the Reporting Period

4.1 Disposition and completion time
Disposition of RequestsCompletion Time
1 to 15 Days16 to 30 Days31 to 60 Days61 to 120 Days121 to 180 Days181 to 365 DaysMore Than 365 DaysTotal
All disclosed00000000
Disclosed in part20100003
All exempted00000000
All excluded00000000
No records exist02000002
Request transferred00000000
Request abandoned00000000
Neither confirmed nor denied00000000
Decline to act with the approval of the Information Commisioner00000000
Total22100005
4.2 Exemptions
SectionNumbers of Requests
13(1)(a)0
13(1)(b)0
13(1)(c)0
13(1)(d)0
13(1)(e)0
140
14(a)0
14(b)0
15(1) – I. A. *0
15(1) – Def. *2
15(1) – S.A. *0
16(1)(a)(i)0
16(1)(a)(ii)0
16(1)(a)(iii)0
16(1)(b)1
16(1)(c)2
16(1)(d)0
16(2)0
16(2)(a)0
16(2)(b)0
16(2)(c)0
16(3)0
16.1(1)(a)0
16.1(1)(b)0
16.1(1)(c)0
16.1(1)(d)0
16.2(1)0
16.30
16.310
16.4(1)(a)0
16.4(1)(b)0
16.50
16.60
170
18(a)0
18(b)0
18(c)0
18(d)0
18.1(1)(a)0
18.1(1)(b)0
18.1(1)(c)0
18.1(1)(d)0
19(1)2
20(1)(a)0
20(1)(b)0
20(1)(b.1)0
20(1)(c)0
20(1)(d)0
20.10
20.20
20.40
21(1)(a)1
21(1)(b)0
21(1)(c)0
21(1)(d)0
220
22.1(1)0
232
23.10
24(1)1
260

* I.A.: International Affairs
* Def.: Defence of Canada
* S.A.: Subversive Activities

4.3 Exclusions
SectionNumbers of Requests
68(a)0
68(b)0
68(c)0
68.10
68.2(a)0
68.2(b)0
69(1)0
69(1)(a)0
69(1)(b)0
69(1)(c)0
69(1)(d)0
69(1)(e)0
69(1)(f)0
69(1)(g) re (a)0
69(1)(g) re (b)0
69(1)(g) re (c)0
69(1)(g) re (d)0
69(1)(g) re (e)0
69(1)(g) re (f)0
69.1(1)0
4.4 Format of information released
PaperElectronicOther
E-recordData setVideoAudio
210000
4.5 Complexity
4.5.1 Relevant pages processed and disclosed for paper and e-record formats
Number of Pages ProcessedNumber of Pages DisclosedNumber of Requests
63633
4.5.2 Relevant pages processed per request disposition for paper and e-record formats by size of requests
DispositionLess Than 100 Pages Processed101-500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
All disclosed0000000000
Disclosed in part36300000000
All exempted0000000000
All excluded0000000000
Request abandoned0000000000
Neither confirmed nor denied0000000000
Declined to act with the approval of the information Commissioner0000000000
Total36300000000
4.5.3 Relevant minutes processed and disclosed for audio formats
Number of Minutes ProcessedNumber of Minutes DisclosedNumber of Requests
000
4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
DispositionLess Than 60 Minutes Processed60 – 120 Minutes ProcessedMore than 120 Minutes Processed
Number of RequestsMinutes ProcessedNumber of RequestsMinutes ProcessedNumber of RequestsMinutes Processed
All disclosed000000
Disclosed in part000000
All exempted000000
All excluded000000
Request abandoned000000
Neither confirmed nor denied000000
Declined to act with the approval of the Information Commissioner000000
Total000000
4.5.5 Relevant minutes processed and disclosed for video formats
Number of Minutes ProcessedNumber of Minutes DisclosedNumber of Requests
000
4.5.6 Relevant minutes processed per request disposition for video formats by size of requests
DispositionLess Than 60 Minutes Processed60 – 120 Minutes ProcessedMore than 120 Minutes Processed
Number of RequestsMinutes ProcessedNumber of RequestsMinutes ProcessedNumber of RequestsMinutes Processed
All disclosed000000
Disclosed in part000000
All exempted000000
All excluded000000
Request abandoned000000
Neither confirmed nor denied000000
Declined to act with the approval of the Information Commissioner000000
Total000000
4.5.7 Other complexities
DispositionConsultation RequiredLegal Advice SoughtOtherTotal
All disclosed0000
Disclosed in part2002
All exempted0000
All excluded0000
Request abandoned0000
Neither confirmed nor denied0000
Declined to act with the approval of the Information Commissioner0000
Total2002
4.6 Closed requests
4.6.1 Requests closed within legislated timelines
Requests closed within legislated timelines
Number of requests closed within legislated timelines4
Percentage of requests closed within legislated timelines (%)80
4.7 Deemed refusals
4.7.1 Reasons for not meeting legislated timelines
Number of Requests Closed Past the Legislated TimelinesPrincipal Reason
Interference with Operations/WorkloadExternal ConsultationInternal ConsultationOther
10010
4.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of Days Past Legislated TimelinesNumber of Requests Past Legislated Timeline Where No Extension Was TakenNumber of Requests Past Legislated Timeline Where an Extension Was TakenTotal
1 to 15 Days101
16 to 30 Days000
31 to 60 Days010
61 to 120 Days000
121 to 180 Days000
181 to 365 Days000
More than 365 Days000
Total101
4.8 Requests for translation
Translation RequestsAcceptedRefusedTotal
English to French000
French to English000
Total000

Section 5: Extensions

5.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was taken9(1)(a) Interference With Operations/Workload9(1)(b) Consultation
Section 69Other
All disclosed000
Disclosed in part000
All exempted000
All excluded000
Request abandoned
No records exist000
Declined to act with the approval of the Information Commissioner000
Total000
5.2 Length of extensions
Length of Extensions9(1)(a) Interference With Operations/Workload9(1)(b) Consultation
Section 69Other
30 days or less000
31 to 60 days000
61 to 120 days000
121 to 180 days000
181 to 365 days000
365 days or more000
Total000

Section 6: Fees

Fee TypeFee CollectedFee WaivedFee Refunded
Number of RequestsAmountNumber of RequestsAmountNumber of RequestsAmount
Application0$0.0014$0.000$0.00
Other fees0$0.000$0.000$0.00
Total0$0.0014$0.000$0.00

Section 7: Consultations Received From Other Institutions and Organizations

7.1 Consultations received from other Government of Canada institutions and other organizations
ConsultationsOther Government of Canada InstitutionsNumber of Pages to ReviewOther OrganizationsNumber of Pages to Review
Received during reporting period1214300
Outstanding from the previous reporting period0000
Total1214300
Closed during the reporting period1112300
Carried over within regotiated timelines12000
Carried over beyond negotiated timelines0000
7.2 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
RecommendationNumber of Days Required to Complete Consultation Requests
1 to 15 Days16 to 30 Days31 to 60 Days61 to 120 Days121 to 180 Days181 to 365 DaysMore Than 365 DaysTotal
Disclose entirely00000000
Disclose in part00000000
Exempt entirely00000000
Exclude entirely00000000
Consult other institution00000000
Other00000000
Total00000000

Section 8: Completion Time of Consultations on Cabinet Confidences

Number of DaysFewer Than 100 Pages Processed101-500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
1 to 150000000000
16 to 300000000000
31 to 600000000000
61 to 1200000000000
121 to 1800000000000
181 to 3650000000000
More than 3650000000000
Total0000000000
8.2 Requests with Privy Council Office
Number of DaysFewer Than 100 Pages Processed101-500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
1 to 150000000000
16 to 300000000000
31 to 600000000000
61 to 1200000000000
121 to 1800000000000
181 to 3650000000000
More than 3650000000000
Total0000000000

Section 9: Investigations and Reports of finding

9.1 Investigations
Section 32 Notice of intention to investigateSubsection 30(5) Ceased to investigateSection 35 Formal Representations
001
9.2 Investigations and Reports of finding
Section 37(1) Initial ReportsSection 37(2) Final Reports
ReceivedContaining recommendations issued by the Information CommissionerContaining orders issued by the Information CommissionerReceivedContaining recommendations issued by the Information CommissionerContaining orders issued by the Information Commissioner
000000

Section 10: Court Action

10.1 Court actions on complaints
Section 41
Complainant (1)Institution (2)Third Party (3)Privacy Commissioner (4)Total
00000
10.2 Court actions on third party notifications under paragraph 28(1)(b)
Section 44 – under paragraph 28(1)(b)
0
11.1 Allocated Costs
ExpendituresAmount
Salaries$24,082
Overtime$0
Goods and Services$0
Professional services contracts$0
Other$0
Total$24,082
11.2 Human Resources
ResourcesPerson Years Dedicated to Access to Information Activities
Full-time employees0.300
Part-time and casual employees0.000
Regional Staff0.000
Consultants and agency personnel0.000
Students0.000
Total0.300

Note: Enter values to three decimal places.

Appendix C: Supplemental Statistical Report on the Access to Information Act and Privacy Act

Section 1: Capacity to Receive Requests under the Access to Information Act and the Privacy Act

Number of weeks
Able to receive requests by mail52
Able to receive requests by email52
Able to receive requests through the digital request service52

Section 2: Capacity to Process Records under the Access to Information Act and the Privacy Act

2.1 Number of weeks your institution was able to process paper records in different classification levels
No capacityPartial CapacityFull capacityTotal
Unclassified Paper Records005252
Protected B Paper Records005252
Secret and Top Secret Paper Records005252
2.2 Number of weeks your institution was able to process electronic records in different classification levels
No capacityPartial CapacityFull capacityTotal
Unclassified Paper Records005252
Protected B Paper Records005252
Secret and Top Secret Paper Records005252